Shipping Information

Our products generally leave our warehouse within 7 days of receiving an order.

Out of Stock Items

While we make every effort to keep all listed merchandise in stock, occasionally we are sold out of a certain item. If we are out of stock on an item you have ordered, we will send you an e-mail update as quickly as possible. It will then be your choice to proceed and keep the order in place or cancel it. Items are not charged to your credit card until they are shipped.

Refund, Returns and Cancellation Policies:

We make every effort to ship your order as quickly and as safely as possible. After credit approval the item you have purchased will leave the warehouse within 7 days.

We do carry some heavy items that require being shipped via freight delivery. Be advised that if the product you have chosen does need to be delivered freight you will be contacted by the company to set a side a date that is convenient for you to receive the delivery. Extra charges may apply to remote areas and for complicated deliveries.

If you need to cancel or make changes to an order, please contact us the same day that you placed your order at (866) 574-6754. My Lamp Selections customer service hours are Monday thru Friday, 9 am to 5 pm. You may also e-mail us at customercare@mylampselections.com.

We make every effort to ensure that we pack items so they will arrive at your door safely. However, despite our best efforts, sometimes breakages do occur. If you receive damaged merchandise we will replace it as quickly as possible and you will NOT have to pay for the return shipping. Be sure to contact us within 48 hours of receiving the delivery, and please keep all packing boxes and materials. Call 1-866-574-6754 or e-mail us at customercare@mylampselections.com.

Be advised, that if you would like to return an item for any other reason other then it being damaged you will need to return the item in its original package material and notify us within seven days, we also charge a 15% restocking fee.